J Lime & Basil UNISEX

Shipping Rates (Due to Covid 19, your delivery May make a little longer) 

• ROI Standard Shipping (3 – 5 working days): €5.00
• Northern Ireland Standard Shipping (5-14 working days): £5.00
• All Northern/ROI orders over €32 / £32 Free Shipping
• UK : we are currently not shipping to UK
• USA & Canada: We currently do not ship to USA or Canada, but hope to expand to these locations soon.
• Rest of the world: We currently only ship to Ireland & UK 

All orders are processed and delivered on working days only (Monday – Friday, excluding bank holidays).

The following section details how our customers can return goods purchased from the website shopping cart and how refunds are calculated dependent on the cause for return.

Returns & Refunds

We hope you love your fragrance, however if you need to return an item, or you're not 100% satisfied with your order, you may return your product in its original condition for a full refund within 14 calendar days of receiving. 

If you have not received your order, please contact us and we'll check this out right away.  

If you received faulty or damaged products we will be happy to exchange the products or offer you a full refund (excluding shipping costs).   The customer is liable for the cost of returns.  Please contact us to arrange this.

We will process the refund due to you as soon as possible and, in any case, within 14 calendar days of the day on which we received the returned products. We will refund you on the method used by you to pay.

We reserve the right to cancel and refund any order we feel has been made using any fraudulent methods including hacks or vulnerabilities in our systems due to interference from outside parties.